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Viblast Player in Chrome Fails to Play HLS playlist

 I have a bizarre issue for a stream that works fine on all other platforms, served from AWS using HLS.

The video will just continue to spin for infinity not spit out an error.

Firefox works fine. Using  67.0.3396.87 (Official Build) (64-bit) on a Mac OSX 10.11.6 El Capitan. Other Chrome users report similar issues.

These videos are encoded using Elastic Transcoder Service and should be HLS compliant.

This is returned in Console.


  "version": "viblast|6.54.1.d3d4da91|Mozilla/5.0 (Macintosh; Intel Mac OS X 10_11_6) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/67.0.3396.87 Safari/537.36",
  "isMseSupported": true,
  "videoTags": [
      "currentTime": 0,
      "buffered": []
  "events": [
      "notice": "License is xxxxxx",
      "timestamp": 1529338582216
      "name": "start",
      "channel": "{\"cdnStream\":\"\"}",
      "ctx": 5359976,
      "timestamp": 1529338582233
      "notice": "License is valid",
      "timestamp": 1529338582353
  "errors": [],
  "uncaughtExceptions": [],
  "totalDownloadedFromCdn": "0.00000"


Any ideas out there? I have other videos that will play fine.


Can you specify how to reproduce the issue and which OS you choose for tests?

We tried with Chrome 67.X.XXXX on Mac and it works as expected.

A majority of Chrome Users are reporting the issue on our site on this page.

I have the head javascript tab in the correct location and a correct video tag as well.

It reproduces on our website:

Could it be JQuery Interfering?

Did you try with some of our test pages?

For example:

Just copy/paste the stream URL and try to play.

yes and it works and is compatible in chrome on the test page.

kinda at a lost here why it wouldn't work.

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